Support

My reminders aren't showing up

First, open Settings → Reminders in the app and confirm the reminders you want are switched on.

Then check the system permission: on iOS, Settings → Notifications → Credit Card Central → Allow Notifications; on Android, Settings → Apps → Credit Card Central → Notifications. Reminders also need a fee renewal date or a bonus deadline saved on the card — a card with no dates has nothing to remind you about.

I bought Pro but I'm still seeing ads

Open Settings → Remove Ads Forever and tap Restore a previous purchase. That re-checks your Apple Account or Google account and re-applies the upgrade. Make sure you're signed in with the same account you bought it on.

If it still doesn't restore, email us and we'll sort it out.

How do I move my cards to a new phone?

On the old device: Settings → Export Data, and save or share the JSON file. On the new device: Settings → Import Data, and pick that file. Everything — cards, fees, bonuses, credits, and history — comes across.

Restoring a new phone from your old phone's backup (iCloud Backup, or Google's backup on Android) brings the cards back too, from version 2.1.4 on. On Android the backup includes them only when it's end-to-end encrypted, which needs a screen lock on the old phone and Android 9 or later. The export is the copy you control: there's no account to sign into, so we can't recover data for you if a device is lost.

Where is my data stored? Can you see it?

Everything you enter is stored on your device, and in your phone's own iCloud or Google backup if you use one. There is no account, no bank linking, and no server of ours that receives your cards. We cannot see your data.

See the privacy policy for the full details, including what the ad SDK collects.

How do I delete my data?

Deleting a card removes it immediately. To remove everything, uninstall the app — because all data is local, uninstalling erases it completely. There is nothing left on a server to request deletion of.

Does it connect to my bank?

No. You add cards yourself, or pick from a built-in library of popular cards that pre-fills fees, bonuses, reward rates, and credits. The app never asks for bank credentials and has no way to reach your accounts.

A card in the preset library has the wrong fee or bonus

Issuers change terms often. You can edit any field on a card directly. Please also email us the card and what changed — we update the library in app releases, and a card you added from the library offers the correction on its detail screen after you update the app.

What is the 5/24 counter?

Chase generally declines applicants who have opened five or more personal credit cards in the past 24 months. The app counts the openings you've recorded so you know where you stand before you apply. Business cards and cards you tag as a partner's are kept out of your count; closed cards still count. Tap the 5/24 chip on the home screen to see when each card drops off.

How do I change my ad privacy choices?

Where your region requires it — the EEA, the UK, Switzerland and US states with privacy laws — open Settings → Ad Privacy Choices. On iOS you can also turn tracking off in Settings → Privacy & Security → Tracking. The one-time Pro upgrade removes ads altogether.

Is Credit Card Central financial advice?

No. It is an organizing and reminder tool. Reward rates, credits, and 5/24 counts are based on what you enter, and issuer terms change — always confirm with your card issuer before making a decision.